Privacy Policy Last Updated: 17 May 2026
Welcome to RedGum Toolbox ABN 24 695 097 879 (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or purchase products and services from us.
- 1. Information We Collect
We may collect the following types of personal information:
- Full name
- Phone number
- Email address
- Delivery or billing address
- Vehicle details (such as make, model, and year)
- Payment and transaction details
- Business information (if applicable)
- Website usage data and IP address
- Submit an enquiry form
- Request a quote
- Place an order
- Subscribe to updates
- Contact us by phone, email, or social media
- Browse our website
- Respond to enquiries and provide quotes
- Process orders and payments
- Arrange product installation or delivery
- Provide customer support and warranty services
- Improve our products, services, and website
- Send updates, promotions, or marketing communications
- Comply with legal obligations
- Browser type
- Device information
- Pages visited
- Time spent on the website
- General location data
- Payment providers
- Freight and logistics companies
- Installation partners or contractors
- IT and website service providers
- Legal or regulatory authorities where required by law
We may collect this information when you:
2. How We Use Your Information
We use your information to:
You may opt out of marketing communications at any time.
3. Website Analytics & Cookies
Our website may use cookies and third-party analytics tools to improve user experience and monitor website performance. Cookies may collect information such as:
You can disable cookies through your browser settings, however some website functions may not operate correctly.
4. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties where necessary, including:
All third parties are expected to handle your information securely and lawfully.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
6. Access & Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated. To make a request, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
RedGum Toolbox
Melbourne, Victoria, Australia
Email: Melbourne@redgumtoolbox.com.au
Phone: 1300 123 688